20 October | 14:00-15:00 CET

Cyber transformations: operational challenges

This session, designed for operations managers (CISOs, COOs, CSOs…), will try to encompass the concerns of both smaller and larger financial institutions on cyber security (from basic cyber hygiene and digitalisation to the new challenges of the human factor and highly-disruptive cyber attacks) as they walk through the cyber transformation process.

This session will be moderated by Alejandro Fernández-Cernuda (Director of Communications and Marketing, Global Cyber Alliance).

Conversation 1 Facing systemic cyber risk

A large part of cyber risk has a systemic nature, and, therefore, should be addressed as a baseline for any digital transformation process. Understanding this and being aware of the available forms of mitigation is a necessary step to get started. This conversation will try to describe the basic features of the threat landscape shared by most financial institutions.


Shehzad Mirza

Director of Operations

Global Cyber Alliance


Pablo López-Aguilar

Head of IT & Cybersecurity


Conversation 2

Setting the ground for transformation

In the last years, lots of initiatives have been created to address systemic cyber threats. Carnegie Endowment for International Peace has done intensive work to identify and compile them in a roadmap for financial institutions that can help them navigate across the complicated waters of digital transformation and trust. Meet the Capacity-building Tool Box.


Tim Maurer

Co-director of the Cyber Policy initiative

Carnegie Endowment for International Peace (CEIP)


Nina Paine

Global Head Cyber Stakeholder & Government Engagement

Group CISRO Standard Chartered Bank

Conversation 3 The hardest challenges: Addressing the human factor and highly-disruptive cyber attacks

Cyber-mature organisations, those at the end of their transformation process, devote significant resources to fighting the most dangerous and most dynamic threats– human error (we are the ‘weakest link’ some will say) and acts of cyber war (including cyber espionage). This closing conversation will offer some advice on how to address them from an operational perspective.


Dr. Almerindo Graziano




Nathalie De Seras

Information Security & Culture Director


Q&A & Wrap-up